Centauri Health Solutions (Centauri), a Phoenix, Arizona-based health information technology company, announced the launch of Member Insights—a comprehensive, member-centric solution designed to address the financial, social, and clinical needs of dual-eligible Medicare Advantage members who are enrolled in both Medicare and Medicaid. Member Insights combines personalized outreach with Centauri’s proprietary technology to improve care coordination, educate members on benefits, and sustain long-term engagement of the most vulnerable populations in health care.
The Member Insights solution gives health plans real-time visibility into member needs, enabling timely interventions to prevent coverage lapses, reduce readmissions, and improve population health outcomes. Outreach specialists proactively engage members following critical health events, while ongoing touchpoints help ensure continued access to dual-eligibility benefits and support for social determinants of health (SDOH) such as food, transportation, and housing.
The solution is also designed to help health plans navigate Medicaid redetermination cycles, offering members proactive notifications, documentation support, and guidance to minimize gaps in coverage.
With Member Insights, Medicare Advantage plans can reduce revenue leakage due to Medicaid eligibility gaps, enhance HEDIS performance and regulatory compliance, strengthen member loyalty and retention, and streamline care coordination across clinical and community resources.
Centauri Health Solutions offers technology-enabled solutions to health systems and health plans for various health care programs, including Medicare, Medicaid, Commercial and Exchange. Through collaboration with clients, Centuri improves the lives and health outcomes of patients and members through compassionate outreach, sophisticated analytics, and intelligent clinical data delivery. Headquartered in Phoenix, Arizona, Centauri Health Solutions employs 1,500 associates nationwide.
This was reported by Centauri Health Solutions on September 10, 2025 (accessed October 27, 2025).
Contact information: Gretchen Adin, Director, Marketing & Communications, Centauri Health Solutions, 2010 W. Whispering Wind Dr., Suite 101, Phoenix, AZ 85085; 480-418-3447; Email: Gretchen.Adin@centaurihs.com; Website: https://www.centaurihs.com/
January 2026 00US26EUA0002